Frequently Asked Questions

Placing an order is simple! Browse our game library, click "Add to Cart" on your desired games, proceed to checkout, complete the payment process, Send Payment Receipt via Whatsapp to Initiate Setup Process .

Playstation Gift cards are delivered instantly upon successful payment! You'll receive them via Whatsapp or Email within 15minutes.

We accept VISA credit cards,Crypto Currencies, Bank Transfers(ONLINE and CDM).

On your PlayStation console, go to the PlayStation Store, select "Redeem Codes" from the menu, enter your 12-digit code carefully, and Funds will be added to Playstation Wallet Immediately

Due to the digital nature of our products, refunds are only available if the PSN Digital Code is proven to be invalid. Please contact our support team immediately if you experience any issues.

PS plus Subscription and Digital Rental Accounts are covered by Full online Warranty throughout the Period.

Absolutely! We use bank-level 256-bit SSL encryption for all transactions. We never store your full credit card information, and all payments are processed through PCI-compliant secure payment gateways.

Yes! For orders of 10 or more games, please contact our sales team at krazykrossg@gmail.com for special bulk pricing. We also offer loyalty programs for frequent customers.

First, ensure you're entering the code correctly without spaces. Verify you're using the correct PlayStation account region. If issues persist, contact our 24/7 support immediately with your order number and error message.

For PS4 USERS

Turn on the PS4 and go to the home screen. Press the PS Button to open the Quick Menu and select Power > Switch User > New User > Create a User. Accept the user agreement. When asked to sign in, select the option that allows you to sign in via QR code. Forward the QR through WhatsApp to Start the Setup !

For PS5 USERS

On the PS5 home screen, go to your profile picture in the top right, select Switch User, and then choose Add User. Select Get Started and agree to the user agreement When prompted to sign in, the screen will automatically display a QR code for linking. Forward the QR through WhatsApp to Start the Setup.

Most of our games are region-free, but some titles may have regional restrictions. Each product page clearly indicates if a game is region-specific. Always check the region compatibility before purchasing.

Primary Account(ie Console Sharing and Offline Play on PS5) allowing all users on that console to access its digital games and PS Plus, even offline.Only one console can be set as primary per account.

Secondary Account User must login to the Account given and Play only from that account amd must be connected to the internet to verify licenses for your games.

Currently, Installment Option is only available for PS PLUS Subscription service.You can easy pay in 2 installmets in 30days apart.